We collect personal information from you to facilitate real estate transactions and provide you with the best possible service. The types of personal information we may collect include but are not limited to:

• Name, address, and contact information (e.g., phone number, email address).
• Property preferences and requirements.
• Financial information (e.g., income, credit history, mortgage details).
• Employment details.
• Identification documents (e.g., government-issued ID, passport).
• Communication records between you and us.
• Information related to properties you are interested in or have visited.
• Other relevant information required to meet legal or regulatory obligations.

We use your personal information for the following purposes:

• To provide real estate services and facilitate property transactions.
• To communicate with you regarding properties, listings, and updates.
• To assess your eligibility and facilitate mortgage and financing applications.
• To market relevant real estate opportunities based on your preferences.
• To meet legal and regulatory requirements, such as anti-money laundering checks.
• To improve our services and enhance user experience.
• To respond to your inquiries and provide customer support.
• To analyze and understand market trends and customer preferences.

We may share your personal information with third parties under certain circumstances:

• Real estate partners, agencies, and other involved parties in a property transaction.
• Financial institutions and mortgage brokers to facilitate financing applications.
• Legal and regulatory authorities as required by law.
• Service providers who assist in supporting our business operations (e.g., IT providers, marketing agencies).
• With your explicit consent to share information with specific individuals or organizations.
• In the event of a business merger, acquisition, or transfer of assets.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We maintain appropriate security measures to protect your personal information against unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be entirely secure, and we cannot guarantee the security of information shared electronically.

You have certain rights concerning your personal information:

• You can access and review the personal information we hold about you, subject to applicable laws.
• You can request corrections to inaccurate or incomplete personal information.
• You have the right to withdraw your consent for certain data processing activities.
• You can opt-out of marketing communications at any time.
• To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided at the end of this policy.

This Privacy Policy may be updated from time to time to reflect changes in our business practices or legal requirements. The most current version will be available on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hazem Abu Loughd.
1329 Craigleith Rd, Oakville, ON L6H 0C8, Canada.
(647) 404-0579
hlughod@royallepage.ca